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5.000 international travelers chose shop staff of Schiphol as the best staff of the world

Prestigious prize thanks to satisfied passengers

International travelers have chosen Schiphol as the airport where you can experience worry-free and enjoyable shopping. The airport has won the Travel Retail Award in the category ‘Best Airport for Customer Service 2019’. This award is based fully on passenger opinions. Around 5,000 international travelers cast their vote, rating the retail staff at various airports on factors such as customer friendliness, pro-active attitude and working approach. The other airports in the race for this award were Singapore Changi Airport, Abu Dhabi International Airport, Dubai International Airport and Hong Kong International Airport. Not the least of international airports! That passengers from over the whole world value our customer service the highest is a big reward.